FREE Shipping
Buy Online
Free shipping to all U.S. 48 Continental States
via USPS First-Class Mail.
Track an order
See Your Completed Order Email
or email info@thezeisstudio.com
Worldwide Shipping from the U.S.A.
shipping Options
FREE Shipping
Shipping to all U.S. 48 Continental States receive free shipping through USPS First Class Mail. Transit time is 1-5 days.
Upgrade for Faster Shipping
Pay $5 per item to upgrade to USPS Priority Mail. Priority generally delivers a couple days ahead of First-Class (for domestic shipping). Transit time is 1-4 days.
International Shipping
International Shipping is sent via USPS First Class Mail International. Estimated transit time is not guaranteed. Mail may take months to recieve.
Shipping Policy
We offer free shipping for all U.S. domestic orders.
For faster shipping USPS Priority Mail is available. We do ship worldwide.
We are not responsible for any shipping delays due to limitations brought on by Covid-19 or the busy holiday season. If you are experiencing problems with your delivery please reach out to us at info@thezeisstudio.com.
About Free Shipping:
Free shipping is offered for all 48 Continental U.S. States by USPS First-Class Mail. Transit times are 1-5 days.
WHEN WILL I RECEIVE MY ORDER?
To calculate your delivery date take the processing time and add the estimated transit time.
Processing time- 1 to 3 business days.
Estimated Transit times-
Free shipping, First-Class Mail, 1-5 days
Priority Mail – 1-3 days
International Mail – 1 to 2 months
How do I recieve tracking information?
After completing your order in checkout and your order is processed you will receive a Completed Order email giving you tracking information. This may take 1 to 3 days.
What is the processing time?
Processing time may take 1 to 5 business days.
What countries do you ship to?
We ship to all countries that are allowed by the United States Postal Service. If you are not seeing your country as an option in checkout please contact us at info@thezeisstudio.com.
What if I haven't received my order?
Shipping delays may occur due to Covid-19 and the busy holiday season. Please wait 7 days after the estimated delivery date for domestic orders and 1 month for international orders.
“My order says delivered, but I haven’t received it.” – The Zeis Studio is not responsible for packages once USPS deems them delivered. Please check with your neighbors and family members about your missing package first. Then contact USPS for more information. Feel free to also reach out to us at info@thezeisstudio.com.
Free shipping is applied at checkout.
No codes needed.
FREE SHIPPING! ALL DAY. EVERY DAY.
RETURNS & REFUNDS
Returns and refunds for unopened, new condition items are accepted up to 30 days since the delivery date. Return shipping is paid by the customer. Please see details below.
What is the return policy?
All items in new condition are available for a full refund 30 days post the delivery date. Return shipping is the responsibility of the customer. Please notify us of returns by emailing info@thezeisstudio.com. Send refunds to:
P.O. Box 96
Cottage Grove, WI 53527
Where should i return items?
Please email info@thezeisstudio.com and get confirmation prior to sending. Then send item(s) to:
P.O. Box 96
Cottage Grove, WI 53718
What if my order arrives damaged?
Please contact us for refund or replacement at info@thezeisstudio.com
What is the refund policy?
Once an item is return it will be inspected. If approved, we will initiate a refund to your original form of payment. Processing times may vary dependent on your credit card/payment issuer’s policies.
Call
(815) 519-1472
Address
Cottage Grove, WI 53718
info@thezeisstudio.com
